Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return or replacement use this link to access your account:

https://shopify.com/69923799343/account

Please note that returns will need to be sent to the following address: 556 N Lynnbrook Drive, Spanish Fork, UT, 84660

You can always contact us for any return question at tanjitaft@gmail.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tanjitaft@gmail.com.

Returns are NOT accepted unless there is a flaw in functionality. 

Frequently Asked Questions (FAQ):

1. Q: Can I get a refund for a jewelry item if I change my mind?

   A: No, we do not offer refunds for jewelry unless there is a flaw in its functionality.

2. Q: What qualifies as a flaw in functionality for jewelry?

   A: A flaw in functionality refers to any defect that prevents the jewelry from serving its intended purpose.

3. Q: How do I request a refund for a defective jewelry item?

   A: Please contact our customer service team with details and evidence of the flaw for further assistance.

4. Q: Are all jewelry items covered by this policy?

   A: Yes, all jewelry items fall under this no refund policy unless a functional flaw is present.

5. Q: Is there a time limit to report a flaw in a jewelry item?

   A: Yes, please report any flaws as soon as you notice them to ensure a timely resolution.