Refund policy

Returns are NOT accepted unless there is a flaw in functionality. 

Frequently Asked Questions (FAQ):

1. Q: Can I get a refund for a jewelry item if I change my mind?

   A: No, we do not offer refunds for jewelry unless there is a flaw in its functionality.

2. Q: What qualifies as a flaw in functionality for jewelry?

   A: A flaw in functionality refers to any defect that prevents the jewelry from serving its intended purpose.

3. Q: How do I request a refund for a defective jewelry item?

   A: Please contact our customer service team with details and evidence of the flaw for further assistance.

4. Q: Are all jewelry items covered by this policy?

   A: Yes, all jewelry items fall under this no refund policy unless a functional flaw is present.

5. Q: Is there a time limit to report a flaw in a jewelry item?

   A: Yes, please report any flaws as soon as you notice them to ensure a timely resolution.